Customer Success and Retention Intelligence Inside the CRM

VivyaCRM helps customer success teams track health, sentiment, and renewal risk to protect and grow revenue.

VivyaCRM gives customer success teams a central place to track customer health, sentiment, and renewal risk.

Health scores can combine product usage signals, support experience, survey responses, and account activity.

Success managers can see upcoming renewals, expansion opportunities, and warning signs in one view.

This makes it easier to prioritize outreach, protect key accounts, and drive net revenue retention across the portfolio.

Related Stories

Measure Customer Support Quality with AI and CRM Data

VivyaCRM scores support quality and sentiment across calls, tickets, and conversations, and ties it back to renewals and churn.

Board-Ready Visibility Across Sales, Support, and Churn

VivyaCRM gives boards and leadership teams a single view from first touch to renewal and attrition across every company in the group.

Full-Funnel Revenue Intelligence Across Sales, Success, and Support

VivyaCRM unifies sales, customer success, and support data to deliver full-funnel revenue intelligence for modern GTM teams.

Ready to get started?

See how VivyaCRM can unify your revenue operations across every company in your group.

Get StartedBook a Demo