Activity Timeline and Audit Log on Every Customer Record

VivyaCRM keeps a unified activity timeline and audit log for every lead, contact, account, deal, and support record.

VivyaCRM provides a unified timeline on every lead, contact, account, deal, and support ticket.

The timeline includes activities such as calls, emails, meetings, notes, tasks, and system-generated events.

Behind the scenes, an audit log records important changes to fields and ownership so teams can see who changed what and when.

This complete history gives sales, success, and support teams the context they need to serve customers well and avoid surprises.

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Secure CRM with Row-Level Security and Full Audit Trails

VivyaCRM is a security-first CRM that uses row-level security, granular RBAC, and audit logs to protect sensitive customer data.

Role-Based Access Control Designed for Revenue Teams

VivyaCRM includes flexible RBAC so admins can control who sees and edits data across companies and teams.

Measure Customer Support Quality with AI and CRM Data

VivyaCRM scores support quality and sentiment across calls, tickets, and conversations, and ties it back to renewals and churn.

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